1. How long does shipping take?

After payment confirmation, orders are usually shipped within 1–2 business days, and international orders generally arrive within 7–20 business days.

2. Is worldwide free shipping really available?

Yes, all products storewide are eligible for free worldwide shipping with no extra shipping fees (destination duties and taxes not included).

3. What payment methods are supported?

We support compliant online payment methods such as PayPal, and the checkout process is securely encrypted.

4. How can I check my order and logistics?

After shipment, we will send the tracking number and tracking link to your email so you can check the parcel status in real time.

5. What should I do if there is a problem with the product I received?

Please take photos and contact us within 48 hours after delivery, and we will provide repair, replacement, or refund processing for you.

6. Can I return or exchange items?

Products that comply with our return and exchange policy can be returned or exchanged within 7 days after receipt. For details, see the "Return and Exchange Policy" page.

7. How can I contact you?

Please contact us through the Contact Us page, and we will reply as soon as possible.